ShipHero Fulfillment

ShipHero Fulfillment

Free to install. Additional charges may apply.
Rating (3.7)
Reviews
Developer

About this app

Launched

July 23, 2019

Languages

English

Works with

Etsy, Amazon, BigCommerce, WooCommerce, Inventory Planner, Loop Returns

ShipHero Fulfillment is a full-service eCommerce solution for direct-to-consumer fulfillment.

As a ShipHero Fulfillment client, the headache of running your own warehouse disappears. Our team handles everything from inventory receipt to putaway to picking, packing & shipping. We even load balance when it makes sense for your brand and your customers. Our Fulfillment pricing includes pick, pack, box and postage and ShipHero is a NO Zone organization. Our carrier rate shopping means you pay the best price for postage depending on the package size, destination & shipping speed.

As a ShipHero Fulfillment client, the headache of running your own warehouse disappears. Our team handles everything from inventory receipt to putaway to picking, packing & shipping. We even load balance when it makes sense for your brand and your customers. Our Fulfillment pricing includes pick, pack, box and postage and ShipHero is a NO Zone organization. Our carrier rate shopping means you pay the best price for postage depending on the package size, destination & shipping speed. more
  • We Ship Faster Than Others: Our average shipping speed is 3.5 days.
  • We Know Volume
  • Load Balancing: We manage your inventory across our 8 North American locations.
  • Inventory Management & Reporting: Replenish with confidence.
  • Visibility: Pre- and post-shipment visibility with PostHero and ParcelView.

Pricing

External charges may be billed by ShipHero separately from your Shopify invoice. Learn more

Free to install

We charge a single rate on shipped orders, and storage you use for your products.

Free to install

We charge a single rate on shipped orders, and storage you use for your products.

All charges are billed in USD. See all pricing options

170 reviews

Overall rating
3.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 13% of ratings are 1 stars
November 28, 2023

Always had a great experience with ShipHero. They have catered to our needs instantly when we have had a couple of urgent issues and have never had issues with our shipments or special operations. Carlos in particular has been very helpful from the customer support team.

Orta Fragrance
United Kingdom
3 months using the app
January 22, 2024

No customer service response. Desperately waiting to launch a store and our partners are unable to get a response at all!

Roilty Concentrates
Canada
About 1 month using the app
ShipHero replied March 11, 2024

Hi Roilty Concentrates Team,

We apologize for the inconvenience and regret that we have not received any emails from registered users associated with your account.

Please reach out to us directly at fulfillment@shiphero.com and include your account ID so that we can quickly identify your account and provide the necessary support to help you launch your store.

Our team is available 24/7 to assist you. We value your business and are committed to ensuring your success.

October 26, 2023

Great app and great company! Support team (Emi and all :) is super responsive.

Kegel Hard
United States
About 2 years using the app
March 22, 2024

I recently had the pleasure of experiencing top-notch customer service from EMI at ShipHero, and I cannot emphasize enough how impressed I am with the level of care and dedication she provided. From the moment I reached out with my query to the resolution of my issue, EMI went above and beyond to ensure that I received the assistance I needed promptly and effectively.

Overall, my experience with EMI from ShipHero surpassed all expectations. Her exemplary customer service skills, combined with her dedication to ensuring customer satisfaction, have undoubtedly earned my trust and loyalty. ShipHero is fortunate to have such a talented and customer-focused individual on their team. I wholeheartedly recommend ShipHero to anyone seeking unparalleled support and service. Thank you, EMI, for your outstanding assistance!

Redge Fit
United States
March 12, 2024

The team are always very helpful and ensure they go above and beyond to find the information needed to answer our questions.

In particular, I've been in contact with Emi on multiple occasions and they really are a great representative for ShipHero. No questions is ever too hard or too silly for Emi!

Babybee Canada
Canada

About this app

Launched

July 23, 2019

Languages

English

Works with

Etsy, Amazon, BigCommerce, WooCommerce, Inventory Planner, Loop Returns

Built by ShipHero

About ShipHero

4.2 average rating

10 years building apps for the Shopify App Store

PO Box 307, Garnerville, NY, 10923, US

Support

Send a message

fulfillment@shiphero.com

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